Keeping track of your event’s performance is essential for making informed decisions. EVENT Live offers a variety of reports that let you analyze ticket sales, promotions, add-ons, check-ins, and more. By following the steps below, you can select the report type, customize the date range, apply filters, and export a detailed report directly to your email. This makes it easy to monitor revenue, track trends, and gain actionable insights for your event.
✅ Why It Matters
Generating event reports isn’t just about tracking numbers—it’s about making smarter decisions:
See What Sells: Identify which tickets, add-ons, or promotions are performing best.
Spot Opportunities: Quickly find areas where sales or engagement could improve.
Plan Strategically: Use data to adjust marketing, pricing, or promotions in real time.
Save Time: Export reports directly instead of manually compiling data.
Track Trends: Compare sales and attendance across dates or events to forecast demand.
With these insights, you can optimize your event, increase revenue, and deliver a better experience for attendees.
🔄 How to Generate a Report for Your Event
Log in to your account and navigate to your Event Dashboard.
On the side panel, click Reports to reveal a list of available report types.
From the dropdown menu, choose the report that best fits your needs:
Sales by Date – View sales over specific dates.
Sales by Item – Track ticket sales by type.
Sales by Promotion – See all sales using event promo codes.
Sales by Addon – Analyze sales that include add-ons.
Sales by Affiliate Code – Review sales generated via affiliate codes.
Abandoned Carts – Identify orders left incomplete.
Custom Reports – Download detailed reports including daily sales, waitlists, and wishlists.
AREP Reports – Access a comprehensive view of Audience Republic metrics.
Check In – Track all product check-ins and totals.
Item Sales Count – Detailed sales counts for layered tickets and items.
Refunds – Review all processed refunds.
Disputes – View orders disputed by customers.
Order Tips – Monitor tips included in orders.
Abandoned Payment Plans – See forfeited and cancelled Ticket Lock Plans.
Event Summary – Get an overall snapshot of your event performance.
You can choose the timeframe for your report:
Click All Time and select from the available options.
For a specific date range, select By Date, then pick your start and end dates from the calendar.
Some reports, like Sales by Item, allow you to filter results by ticket type. This filter appears above the Export button. Simply select the tickets or items you want to include in your report.
Once your filters and date range are set, click Export > Yes. EVENT Live will email the comprehensive report to your registered email address.
This guide ensures you can quickly generate a detailed view of your event sales, helping you optimize ticket strategies and track revenue efficiently.
FAQs
Can I generate a Sales by Item Report for multiple events at once?
No, each report is tied to a specific event. You’ll need to generate separate reports for each event.
How often is the data updated in the report?
Reports reflect real-time data up to the moment you generate them. Any sales occurring after export will need a new report.
Can I filter the report by ticket type?
Yes! Certain reports, like Sales by Item, allow you to filter by ticket type before exporting. You can locate this filter on the Filter Row, just above the Export Button.
What file format is the exported report?
The report is typically sent as a CSV file via email, which can be opened in Excel or Google Sheets.
Can I schedule reports to be sent automatically?
Yes, EVENT Live has the Auto Counts Feature. You may learn more about Auto Counts on the Related Article Below.
Who receives the report email?
Reports are sent to the email address registered to your EVENT Live account.