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Browse guides and step-by-step instructions to learn our platform
Organization Dashboard
Org Onboarding - Stripe Onboarding Guide (Bank Account Setup)
You can complete the entire Stripe setup directly from your Organization Admin. This allows you to manage your Stripe account and bank details yourself, anytime.
Setting Up Auto Counts Feature
Effortlessly Monitor Your Event Sales with Auto Counts
Creating and Setting Up an Event
A quick guide to setting up your event details, tickets, and going live in minutes with Event Live
Event Dashboard
Event Setup
Tickets
When setting up tickets for your event, Ticket Layers and Child Layers work together to control how tickets are displayed, priced, and sold. A Ticket Layer is the main ticket category that customers see on your ticketing page. It acts as a container that holds one or more ticket options. While a Child Layer is the actual ticket product that customers purchase. It lives inside a Ticket Layer and defines the specific details of a ticket, such as price, availability, capacity, and activation order. Think of a ticket layer as a folder and the child layers as the files inside that folder.If you need to change pricing of a ticket that has sales already, instead of editing the Child Layer’s price, you can simply mark the child layer as Sold Out and create a new child layer with the updated price and make it an active layer. This approach keeps all historical data intact, which makes reporting and tracking sales much easier.
Sales Reports and Data
Promotions/Promo Codes
Fulfillment Management
Import orders/Bulk upload order
Learn how to efficiently upload, manage, and track large volumes of ticket orders, including comp and 3rd-party tickets, using EventLive’s bulk import tools.
EVENT Live Mobile App
Access Control Setup Guide
This guide explains how to configure Access Control for your event.
