Setting Event Schedules

26 Jan, 2026

To better support different types of events, the platform now offers an improved way to save and display event dates and times. Previously, events only supported a single start and end date/time, which made it difficult to accurately represent multi-day or overnight events.

This enhanced feature introduces a day-wise event schedule, allowing admins to define specific times per day while keeping the setup flexible and easy to manage. The same schedule is also used on the event landing page, giving customers a clearer and more accurate view of event timings.

One-Day Only Events

Use this setup if your event starts and ends on the same day.

From your Event Dashboard, click Event Details in the side panel. You will be redirected to the Date/Time page.
Under Date Range, select the event date as start and end date. (Choose same day even if that event ends overnight next-day)
Select the appropriate Timezone.
Set the Start Time and End Time(select overnight if needed)
(Optional) Set the Go Live Schedule to control when the page becomes available to the public
(Optional) Set Gates Open Before Event if gates open earlier than the event start time.

Overnight Events (End Time Is the Next Day)

Use this setup if your event starts on one day and ends the following day.

From your Event Dashboard, click Event Details in the side panel. You will be redirected to the Date/Time page.
Under Date Range, select the event date.
Select the appropriate Timezone.
Set the Start Time and End Time.
Toggle Overnight Event ON to indicate that the event ends the next day.
(Optional) Set the Go Live Schedule to control when the page becomes available to the public.
(Optional) Set Gates Open Before Event if applicable.

Multi-Day Events

Use this setup if your event spans multiple days.

From your Event Dashboard, click Event Details in the side panel. You will be redirected to the Date/Time page.
Under Date Range, select the start and end dates of your event.
Select the appropriate Timezone.
Under Event Times, choose one of the following options:
- All-Day Event
  - Toggle this ON if the event runs all day for each selected date.
- Same Time All Days
  - Toggle this ON if all event days share the same schedule.
  - Set the Start Time and End Time once.
- Different Times Per Day
  - Ensure All-Day Event and Same Time All Days are both OFF.
  - Under Detailed Schedule, set the Start Time and End Time for each day.
  - Toggle Overnight ON for any day where the end time falls on the next day.
(Optional) Set the Go Live Schedule to control when the event becomes visible to customers.
(Optional) Set Gates Open Before Event if gates open earlier than the scheduled start time.

Why This Matters

Accurately represents one-day, overnight, and multi-day events
Provides clear, day-by-day schedules for customers
Reduces confusion around event timings
Ensures consistent date and time display across the platform

With this enhanced scheduling feature, both admins and customers get a clearer, more reliable event experience.

FAQs

Can I change the event schedule after publishing?

Yes. You can update the event date and time settings at any time from the Event Dashboard. Any changes will reflect across the platform.

Will customers see the same schedule I set up in the dashboard?

Yes. The schedule you configure in the Event Dashboard is reused on the event landing page, ensuring customers see clear and accurate event timings.

Does this feature support different timezones?

Yes. You can select a timezone for your event to ensure event times are displayed correctly for both admins and customers.

What is Gates Open Before Event?

This option lets you specify an earlier time when gates open before the official event start, helping customers plan their arrival.

What is the Go Live Schedule used for?

The Go Live Schedule allows you to control when your event page becomes visible to the public. Events are in draft mode by default until they go live.

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