Event Dashboard

Tickets

When setting up tickets for your event, Ticket Layers and Child Layers work together to control how tickets are displayed, priced, and sold. A Ticket Layer is the main ticket category that customers see on your ticketing page. It acts as a container that holds one or more ticket options. While a Child Layer is the actual ticket product that customers purchase. It lives inside a Ticket Layer and defines the specific details of a ticket, such as price, availability, capacity, and activation order. Think of a ticket layer as a folder and the child layers as the files inside that folder.If you need to change pricing of a ticket that has sales already, instead of editing the Child Layer’s price, you can simply mark the child layer as Sold Out and create a new child layer with the updated price and make it an active layer. This approach keeps all historical data intact, which makes reporting and tracking sales much easier.