The Check In report is a live, on-screen breakdown of check-in activity by product, showing how many tickets of each type have been checked in against how many were sold, comped, RSVP'd, or issued to a third party. Rather than exporting a file, this report displays results directly on the page as soon as you open it, making it the go-to report for monitoring attendance in real time on event day.
Each row in the report represents a single product (ticket type), so you can see check-in progress for that specific ticket as well as scan across all products to get a full picture of event attendance.
📑 What Information It Contains
Unlike other reports, the Check In report doesn't generate a CSV or send anything to your email — it displays results directly on the page as a table, organized by product and ticket category:
Product
Product – The name of the ticket type being tracked (e.g., General Admission, VIP – 6 Seat, or a custom ticket name).
Ticket categories For each of the following categories, the report shows a Count (tickets checked in), an Available figure (total tickets in that category), and a Percentage (checked-in tickets as a share of available):
Sold – Tickets purchased through a standard paid transaction.
Comp – Complimentary tickets issued at no charge.
RSVP – Tickets claimed through an RSVP (free registration) rather than a purchase.
3rd Party – Tickets issued or sold through a third-party channel.
Order Discount – Dollar amount deducted from the order as a result of the promotion.
Total – The combined check-in count, availability, and percentage across all categories for that product.
💡 Note: A category will show 0 across the board for a product if that category wasn't used for that ticket type — for example, a ticket with no comps issued will show 0 for Comp Count and Comp Available.
🎯 What It Can Be Used For
Because this report updates live and breaks attendance down by ticket type and category, it's a flexible tool for more than just a headcount:
Real-Time Attendance Monitoring: Check the Total CheckedIn and Total Percentage columns throughout the event to see arrival rates as they happen.
Category-Level Reconciliation: Compare Sold, Comp, RSVP, and 3rd Party check-ins separately to confirm each distribution channel is checking in as expected.
Capacity & Gate Planning: Use the Available and Percentage columns per product to see which ticket types still have attendees expected to arrive, helping staff anticipate gate traffic.
How to Generate a Sales by Date Report
Log in to your account and navigate to your Event Dashboard.
On the side panel, click Reports to reveal a list of available report types.
The report loads immediately — there's no export or email step, since results display directly on the page.
Use the Select Date field to narrow results to check-ins on a specific date. Leave this blank to see check-in totals across all dates.
Select Columns to choose which categories and figures are displayed in the table.
This guide makes it easy to monitor check-ins as they happen, so you can track attendance and manage gate traffic in real time.